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We work with major international shipping lines to provide a different approach. We usually ship by DHL/Fedex/UPS/USPS/DPD/ and other express services

Note: During the COVID-19 pandemic, transport speed is not stable. Sometimes it's fast, sometimes it's slow, so it may take longer in some areas. Although this is out of our control, we will do our best to improve the problem and ensure that every package arrives smoothly and safely.

-- Transportation time,

DHL/UPS/Fedex/USPS/DPD/Aramex 10-20 days of delivery time.

Europe special line parcel shipping time 15-20 days.

- bags -

European special line parcel mode, one pair/parcel.

For DHL/Fedex/UPS/USPS/DPD/Aramex mode of transportation can be more than a pair or pairs/packages, but will be flat shoe box (passbook) for double package, make the package look smaller, for customs inspection.

Package tracking,

Note: After the package is sent, we will send you the package status via WhatsApp or email and provide detailed tracking information. As for the tracking number, it may take several days for it to take effect on the Courier website. If the information is not available, try again later. Don't worry, it's normal. After 2-3 days, we will give you a new tracking number so that you can check the package information accurately

Contact us,

If you have any questions during shipment or after receiving the item, please feel free to contact us and our customer service representatives will provide you with satisfactory solutions.

We offer a full return guarantee for quality problems within 30 days after receipt. Please send us a photo of the product (we will resend the order).

If the product model/size/color is not satisfactory, the option to return the item must be the original packaging, unused. Please send us the product photo (we will resend the order). We can accept your return, but you have to bear all the shipping costs.

Do not accept products more than 30 days after arrival. And items that have been cleaned, worn, used or destroyed. The outer packing is damaged, but the quality of shoes is not affected, because the express delivery has uncontrollable factors. You ordered the wrong size and style. We will resend the parcels intercepted by Chinese customs, but we are not responsible for the parcels intercepted by foreign customs.

Contact us,

If you have any questions during shipment or after receiving the item, please feel free to contact us and our customer service representatives will provide you with satisfactory solutions.